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Google Business Profile Setup & Management

Help Customers Find You - and Understand Why to Choose You.

Google Business Profile (formerly Google My Business) setup and management for visibility on Google Search and Maps, up-to-date business information and customer reviews.

We help businesses set up a new profile or improve and manage an existing one. Business information, services, products, photos and reviews work together to give customers a clear picture and help them contact you, visit you or click through to your website.

Let’s Explore Your Next Step +

A free introductory call to discuss your needs and whether we’re a good fit.

01 / In Focus

Setup & Visibility on Google Search and Maps

Reviewing an Existing Profile or Setting Up a New One

We check whether a profile already exists, who manages it and what is missing. As needed, we help with setup, access requests and Google’s verification process, subject to business eligibility and verification requirements.

Business Details & Map Presence

We set up the business name, categories, phone number, website and opening hours. We check the address and map pin, or set a service area and hide the address if you don’t serve customers at your location, based on your business model and Google’s guidelines.

Business Description, Services & Products

We write a clear description and organize your services and products using the options available in the profile, making sure the information reflects what the business actually offers.

Links That Help Customers Take the Next Step

We add links to your website and relevant landing pages and, where possible, to booking or ordering. A map and a directions link can also be added to your website in coordination with your developer.

02 / Working Together

Ongoing Management That Keeps Your Profile Up to Date

01

Opening Hours & Business Updates

We update regular hours, holiday hours and changes in operations based on the information you provide. We also review changes Google suggests to the profile and resolve inconsistencies.

02

Photos, Content & Updates

We upload photos and brand materials and publish updates, offers or events based on your needs and the options available in the profile. The scope of writing, posting frequency and preparation of materials are defined in advance; photography and video production are handled by external providers.

03

Profile Health Checks

We track missing information, rejected content and access or visibility issues. Within the agreed scope, we help investigate and contact support, while verification and publishing decisions remain with Google.

04

Track Performance & Results

We review profile visibility and interaction data, including website clicks, phone-number clicks and direction requests. Where needed, we connect website analytics to assess inquiries and conversions. A phone-number click does not confirm a completed call or sale.

03 / Working Together

Getting Reviews and Managing Customer Relationships

A Structured Process for Requesting Reviews

We prepare a direct review link or QR code, along with request wording to send after a service or purchase. The process aims for genuine feedback, without incentives and without asking only satisfied customers.

Ongoing Monitoring & Expert Support

We monitor new reviews and draft responses that match your brand voice and the agreed policies. When a review needs clarification, we get the details from you before responding and protect the customer’s privacy.

Handling Problematic Reviews

We assess reviews that may violate policy and help report them where appropriate. A negative review is not necessarily a violation. We cannot guarantee removal, a specific rating or a set number of reviews.

Integration with Customer Service & Automations

Reminders, alerts or review requests can be connected to an existing customer service process. Email, WhatsApp and other integrations, including external tool costs, are scoped separately as needed.

Frequently Asked Questions

What to Know Before You Start.

Are Google My Business and Google Business Profile the same service?

Yes. Google Business Profile is the current name of the service formerly known as Google My Business. The profile lets you manage the business details shown in Google Search and Maps.

Can any business create a profile?

Not every business is eligible. Profiles are generally intended for businesses that serve customers in person, either at their location or by traveling to customers. Online-only businesses are usually not eligible. We check eligibility based on the nature of your business and Google’s guidelines.

Can you manage an existing profile?

Yes. We review its current state, request manager access and plan improvements and ongoing management. If another party manages the profile, we can help with Google’s access request process.

Who owns the business profile?

Your business remains the owner of the profile. We work with appropriate manager permissions, without needing your account password.

Does the service cover Google Maps?

Yes. We handle your location or service area details and how the profile appears in Search and Maps. A map and a directions link can be added to your website within the agreed scope of work. Profile approval and display are up to Google.

How do you help with getting reviews?

We create a simple process for requesting genuine customer reviews using a link or QR code and appropriate wording. We do not buy reviews or guarantee positive feedback. Monitoring and responses can be included in ongoing management.

Is this a monthly service?

Usually, yes. Initial setup or improvements can be followed by monthly management covering updates, content, reviews and monitoring. Frequency and responsibilities are defined in the proposal.

Does Google charge for the profile?

Google does not charge for setting up and managing a Business Profile. Our fee covers setup and ongoing management. Paid advertising, content production and external tools are priced separately if needed.

Do you guarantee the top position on Google Maps?

No. Ranking and visibility depend on factors such as relevance, distance and prominence. Our work focuses on keeping your profile accurate, active and useful, and on monitoring performance and results.

Continue from Here

The Next Step

Let’s Talk About What You Want to Promote.

Whether you need a new campaign, improvements to existing activity or professional advice, start with a free introductory call to discuss your needs and whether we’re a good fit. The scope of service will be defined in our proposal.

Prefer to talk? Call us

073-779-0000 [email protected]

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